Frequently asked questions.

Korean purchases use Kiwoom Pay in KRW. International purchases use PayPal or Cregis when available at checkout. Top up hours or choose a bundle with 6 hours included.

Yes. Korean won prices include 10% VAT. International purchases use the separately listed USD prices. Your seller and final total are shown before payment.

Yes. Billing is per event, so pick the plan that fits each event's size. Upgrades apply immediately.

Full refund within 7 days of payment as long as no event has been run. Once you've run an event, the payment is non-refundable.

When your charged hours run out, starting a new live session pauses briefly. Top up or upgrade and it resumes immediately.

The operator laptop keeps the latest captions in an offline cache and reconnects automatically as soon as the line recovers. We recommend a backup LTE router.

Materials are kept for 90 days after the event, then deleted automatically. On the Enterprise plan, retention and deletion policies can be tailored to the event.

Yes. For talks in English or other languages, just select the presentation language in the operator console and it interprets the same way.

Yes — you can book a 30-minute demo meeting from the contact page.